Buyers of AI tools are looking for satisfaction

Published by Techstrong.ai on June 27, 2024

Nearly half of some 1,000 enterprise buyers and influencers of AI products intend to change or add new vendors this year, based on a study last year by The Futurum Group.

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“Every six months, it seems the board changes,” Jordan Zaslav, chief operating officer at Axios HQ, said in an interview. “It’s almost as if AI is everywhere and nowhere.”

The daunting task of assembling an AI strategy amid app and consulting “fits and starts,” as Zaslav puts it, can be overwhelming, IT decision makers lament. Internal legal governance, costs and skills ranked among their most-pressing concerns.

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